Wed 31 Aug 2011
According to Ursula (via Bonnie):
>>> Ursula Scholz 8/31/2011 4:33 PM >>>
As you all probably know, the card readers on the new machines have not been working right. As of now the most egregious problems have been resolved, so I recommend that you remove the “out of order” signs. Here is the current situation:
1) the patron must have at least $1 on their card or it will say “denied, insufficient funds”
2) the patron will only be able to make 6 b&w copies before the card reader times out and then they will need to swipe again. Each time they swipe they need to have at least $1.
It’s too long and complicated to explain the reason it’s working this way, but IT and the card office are continuing to work on a better/more permanent solution. I will keep you posted.
Note: for the copiers at WTC it might not be completely ready until late tonight; as of now they will reject any card with less than $10 on it.